Aessence Clinic Review: Aesthetic Medicine Clinic in Tanjung Tokong, Penang

Overview of Aessence Clinic

Aessence Clinic is a medical aesthetic brand with branches in Ara Damansara, Shah Alam, Kepong, Klang and Penang. The company behind it is Bloom Healthcare Aessence Sdn. Bhd., part of Bloom Healthcare Group. The group says it has been established since 2003. The Penang branch is its only northern outlet.

Group information, local branch

Most of what the official website shows is shared across all five branches. The service pages, the device list and the doctor profile cover the group, not Penang alone. So when this Aessence Clinic review mentions a treatment, read it as "the group lists…". Then ask the Penang team which options they run on site.

This is common for chains. However, it means you cannot assume every machine sits in every branch. A quick message before your visit saves a wasted trip.

Where it sits in our top 10

We rank Aessence Clinic eighth. It has a senior aesthetic doctor at the head of the group and a wide cosmetic menu. Meanwhile, it does not publish a Penang doctor roster or any prices, and it is not a dermatology practice. As a result, it suits cosmetic goals more than medical skin disease.

About the doctors at Aessence Clinic

The official site profiles one doctor: Dr. Chin Shih Choon, Medical Director of the Aessence Clinic group. The site lists an MBBS from Mangalore, a Diploma in Aesthetic Medicine (USA), a Diploma in Dermatology (DPCD, Bangkok) and an LCP from the Ministry of Health. A WhatClinic profile adds that Dr Chin graduated in 1992 and then served four years with the Ministry of Health.

Roles listed by the clinic

The clinic says Dr Chin is a past president of the Malaysian Society of Aesthetic Medicine (MSAM). It also lists a visiting senior aesthetic physician post at Mahkota Medical Centre in Melaka. In addition, the site names a seat on the Ministry of Health committee for aesthetic credentialing, a role as an LCP viva panelist, and trainer work for the American Academy of Aesthetic Medicine.

How to read these credentials

Dr Chin is an aesthetic physician, not a dermatologist. An LCP (Letter of Credentialing and Privileging) is the Ministry of Health permit that lets a registered doctor carry out aesthetic procedures. A dermatology diploma is useful training, but it is not specialist registration.

Also, the group does not publish which doctors work at the Penang branch, or on which days. If you want to see Dr Chin, ask whether and when Dr Chin consults in Penang before you book.

Services and treatments

The group lists a broad cosmetic menu. Injectables cover botulinum toxin for lines, jaw slimming and sweating, plus hyaluronic acid fillers, Sculptra, Radiesse and a thread lift. Skin boosters include Profhilo and Rejuran. On the laser side, the list runs from pico laser to fractional CO2 and Ultherapy Prime. Skin care includes peels, acne treatment, pigmentation treatment and tattoo removal.

Beyond the face, the group offers fat freezing with EMS, BTL body devices, fat-melting injections and a hair-growth treatment called Regenera Activa. It also lists an anti-ageing blood test and hormone therapy. Remember that all of this comes from group-wide pages. So ask which treatments the Penang team offers before you plan around one.

Conditions treated

The group's pages name a mix of cosmetic and skin concerns. These include acne and scars, sagging skin, fine lines, pigmentation, raised scars, heavy sweating, unwanted hair, thinning hair and tattoos. Eczema and skin infection also appear on the list.

An aesthetic clinic is a natural fit for acne marks, dull skin, pigment and early signs of ageing. However, ongoing eczema, a rash that keeps coming back or a changing mole is a different matter. For those, a dermatologist is usually the better first stop, for example at Lim Skin Specialist Clinic.

• Acne and acne scars
• Aging and sagging skin
• Cellulite and stretch marks
• Dull skin and fine lines
• Eczema / skin infection
• Keloid and hypertrophic scars
• Pigmentation (melasma, freckles, sunspots)
• Excessive sweating (hyperhidrosis)
• Weight management
• Unwanted hair
• Hair thinning / androgenic alopecia
• Tattoos

Technology and equipment

The group names its devices on the official services page. They include a PicoCare picosecond Nd:YAG laser, LaseMD, Spectra XT, a fractional CO2 laser and Ultherapy Prime. For the body, it lists BTL Exilis, BTL Vanquish, BTL X-Wave and a cold cryo device.

In general terms, picosecond Nd:YAG lasers are used for pigment and tattoo ink. Fractional CO2 lasers are mainly used for scars and skin texture, with more downtime. Ultherapy uses focused ultrasound for skin lifting. The BTL devices and cryolipolysis target fat and cellulite. Results vary from person to person, so ask the doctor what is realistic for you.

Because this list covers the whole group, ask which machines are in Penang. Then ask how many sessions are usual and what the downtime looks like.

Pricing at Aessence Clinic

Aessence Clinic prices are not published. The website asks visitors to contact the clinic for its monthly promotions instead.

So plan to ask at consultation. Useful questions include the cost per session, the number of sessions you may need and whether the consultation fee is charged separately. In addition, ask whether a promotion has conditions, such as a package or a time limit. Get the full figure in writing before you agree to a course.

Location, parking and branches

The Penang branch sits at 50-1, Jalan Fettes, in the Tanjung Tokong area (postcode 11200, Tanjung Bungah). This is on the north side of the island, a short drive from George Town. As a result, Aessence Clinic Tanjung Tokong is easiest to reach by car or e-hailing.

The research found nothing on parking or wheelchair access at this branch. So call ahead if either matters to you. This is the group's only Penang outlet; the other four branches are in the Klang Valley.

• Aessence Clinic Penang (Tanjung Tokong): 50-1, Jalan Fettes, Tanjung Tokong, 11200 Tanjung Bungah, Pulau Pinang. Open in Google Maps (opens in a new tab)

Opening hours

The branch opens Tuesday to Friday from 10am to 6pm, Saturday from 9am to 5pm and Sunday from 9am to 2pm. It closes on Mondays, and public-holiday hours are not published, so call before you go on a holiday.

Penang branch hours as published on aessence.com.my/location.html and the site's structured data. Public-holiday hours not published.

What patients say about Aessence Clinic

5.0 out of 5 on Google Maps (checked 14 Oct 2026)

On 14 October 2026, the Google Maps listing for Aessence Clinic Penang on Jalan Fettes showed 5.0 stars. Google hides the review count when you are not signed in, so we cannot say how many reviews it covers. ClassPass users describe the staff as friendly and attentive. One also mentions a comfortable first microneedling session.

On the group website, testimonials praise doctors who explain conditions and treatment plans patiently. However, these are not tied to the Penang branch. We found no negative themes in the sources we viewed. Still, that reflects a small pool of feedback rather than proof of a perfect record.

Pros and cons

Who this clinic is best for

Aessence Clinic suits adults who want cosmetic care such as injectables, skin boosters, laser toning or body contouring, and who live near Tanjung Tokong or Tanjung Bungah. It also suits people who like weekend appointments.

If you have a medical skin condition, such as severe acne, chronic eczema or a mole that worries you, see a dermatologist first. Gleneagles Hospital Penang dermatology and Lim Skin Specialist Clinic are both dermatologist-led. You can also compare all options in our top 10 list.

How to book

Call the Penang branch on 012-216 3395. The site also links this number to WhatsApp, and the group takes email at inquiry.aessenceclinic@gmail.com.

When you book, ask which doctor will see you and whether your chosen treatment is available in Penang. Bring a list of current medicines and any past skin treatments. Then ask for a written quote before you commit.

Photo gallery

Photos are from the clinic's official website or social pages and remain the property of Aessence Clinic.

Aessence Clinic: frequently asked questions

Compare with other clinics

• No. 7: THE K KLINIK

  Aesthetic physician clinic in Jalan Kelawai, near Gurney

• No. 9: IDO'S Clinic

  Aesthetic laser chain in Bayan Lepas (Bay Avenue)

• No. 1: Dr Skin & Hair

  GP-led medical skin clinic in Green Lane & Bayan Lepas

Or go back to the full top 10 skin clinics in Penang, or browse skin treatments in Penang.